Terms of service

# TERMS OF SERVICE — JERSEY PLUG

By accessing or purchasing from Jersey Plug, you agree to the terms below.

## OVERVIEW

Jersey Plug is an online store offering football jerseys including fan versions, replicas, and retro-inspired designs.

We reserve the right to update, modify, or remove any part of this website, products, or pricing at any time without notice.

## USING THIS SITE

By placing an order, you agree that:
- You are using this website for lawful purposes  
- All information provided at checkout is accurate  
- You have the legal capacity to make purchases in your country  

## PRODUCTS & SOURCING

Some items are held in stock, while others are sourced from trusted suppliers after an order is placed.

Because of this:
- Availability may change in rare cases after purchase  
- Minor variations in colour, sizing, or detailing may occur  
- Processing times may vary depending on supplier and demand  

If an item becomes unavailable after purchase, we will offer a replacement or store credit solution.

## ORDERS

We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors, suspected fraud, or supply issues.

If this occurs after payment, you will be contacted and offered a suitable resolution.

## PRICING

All prices are listed in AUD (Australian Dollars).

We may update pricing at any time. If a pricing error occurs, we reserve the right to correct or cancel the order before fulfilment.

## SHIPPING

Shipping times are estimates only.

Delays may occur due to:
- supplier processing times  
- courier delays  
- customs clearance  
- peak demand periods  
- external factors outside our control  

Once an order has been dispatched, responsibility for delivery is transferred to the courier service.

Customers are responsible for ensuring correct shipping details at checkout.

## RETURNS, REFUNDS & STORE CREDIT

We comply with Australian Consumer Law, which means customers are entitled to remedies for faulty, damaged, or not-as-described items.

Outside of these rights:
- We do not offer refunds for change of mind or incorrect sizing  
- Store credit or exchanges may be offered at our discretion where appropriate  

If you receive a damaged, incorrect, or missing item, you must contact us within 7 days of delivery with clear evidence.

Approved outcomes may include:
- replacement item  
- exchange  
- store credit  
- refund where required by law  

## STORE CREDIT

Store credit issued by Jersey Plug can be used on any future purchase. It does not expire unless stated otherwise.

## INTELLECTUAL PROPERTY

All content on this site, including branding, logos, product images, designs, and written content, belongs to Jersey Plug.

It may not be copied, reproduced, or used without written permission.

## LIABILITY

We are not responsible for:
- delays outside our control  
- courier issues after dispatch  
- misuse of products  
- indirect or consequential losses  

Our liability is limited to the value of the product purchased.

## CONTACT

For any questions or support:

[Jerseyplugwest@gmail.com]